Terms & Conditions


Thank you for visiting our company website for Hero Switzerland—the owner of the address www.organixfood.ch. Please read these terms of use carefully before continuing to surf this website. Any use of this website is subject to the following terms and conditions. If you do not agree to these terms of use, please stop using this website. Please also note that these terms of use also apply to our social media websites (e.g. Facebook, Twitter, YouTube and LinkedIn.


The author accepts no liability for the topicality, accuracy, completeness or quality of the information provided.

Liability claims against the author relating to claims of a material or non-pecuniary nature, caused by the use of the information provided or failure to use this information or by the use of erroneous and incomplete information, are particularly excluded if the author is not at fault as a result of intent or gross negligence.

All offers are non-binding. The author explicitly reserves the right to alter, supplement or delete parts or all of the web pages without providing separate notification or to cease publication of these pages either temporarily or permanently.


Copyright and trademark law


The author strives to observe the copyrights of the graphics, audio and video clips and texts used in all publications, to use graphics, audio and video clips and texts they have produced or to make use of licence-free graphics, audio and video clips and texts.

All brand names and trademarks mentioned on the website, including those protected by third parties, are fully subject to the provisions of applicable trademark law and the ownership rights of the respective registered owners.

Simple reference to them does not mean that the trademark is protected by third-party rights. The copyright for published objects produced by the author remains solely with the author.

The reproduction or use of such graphics, audio and video clips and texts in other electronic or printed publications is only permitted with the author’s explicit consent.

References and links

For direct or indirect references to other websites (‘hyperlinks’) that are not the responsibility of the author, liability can only be accepted in cases where the author has knowledge of the content and it would be technically possible and reasonable for them to prevent use in the case of illegal content.

The author hereby explicitly declares that no illegal content was visible on the linked pages at the time of posting links.

The author has no control over the current and future design, content or authorship of linked pages. They therefore explicitly distance themselves from all content of all linked pages altered after the link was posted.

This statement applies to all links and references provided on our own website and to external entries in guest books, discussion forums and mailing lists set up by the author.

Liability for illegal, erroneous or incomplete content and in particular for damages arising from the use or failure to use such information lies wholly and exclusively with the provider of the site referred to and not with the persons merely referring to the published material via links.

Using cookies

We use ‘cookies’ when you visit our Organix website. Cookies are small text files that are saved on your computer. To be able to offer you the best service, we use both ‘permanent cookies’ and ‘session cookies’.

The data stored in permanent cookies makes your use of our website as convenient as possible, not just for the current visit but also after it, and we only use the data for this purpose.

If you don’t want to allow permanent cookies, you can disable permanent cookies in your browser (you can find details about the process in the ‘Help’ feature in your browser’s menu). The data stored in session cookies is only valid for the current visit to our website and makes the unrestricted use of our services possible in the first place and also as convenient as possible for you.

If you don’t want to allow session cookies, you can disable session cookies in your browser (you can find details about the process in the ‘Help’ feature in your browser’s menu). If you disable session cookies, we cannot guarantee that you will be able to use all of our services without restriction.

User posts and communication

Hero AG is not responsible for any posts or messages published by users on its website or social media pages. Please note that such posts or messages from visitors to this website can be read by anyone. Hero AG reserves the right to delete offensive or illegal posts or messages. Please also note that communication via standard emails is not protected. If you would like to send confidential messages to Hero AG, please use a medium with secure transmission, such as encrypted emails.

Data protection

If there is an option to enter personal or business information (email addresses, names, addresses) on the website, then inputting this information is completely voluntary for the user.

Data collected is treated as confidential and in good faith. When you first contact us, your data is collected for business purposes and for marketing purposes in the form of personal information such as your last name, first name, address and email address.

The use of and payment for all services offered is also permitted without entering such information or by entering anonymised information or a pseudonym, if this is technically possible and reasonable.

Third parties are prohibited from using the contact details published as part of the legal notice or comparable information such as postal addresses, telephone and fax numbers and email addresses to send information not explicitly requested.

If this ban is breached the right to take legal action against senders of spam remains expressly reserved.

Information security

International security standards have been implemented for Hero AG websites. Users are still obliged to protect their own computer against harmful software and viruses and/or unauthorised access to personal data. Hero AG accepts no responsibility for any damage caused to the website visitor’s IT equipment, software or data (including loss of protection, completeness and/or availability) by viruses, other harmful programs or in any other way.

Legal validity of this disclaimer

This disclaimer is to be considered as part of the website from which this page was linked to. If parts or the individual wording of this text do not, no longer or do not entirely correspond to the applicable law, then the remaining parts of the document remain unaffected by this in terms of content and validity.


Hero AG reserves the right to make changes to these terms of use without notification. It is therefore recommended that you visit the website periodically to review changes or adjustments to the terms of use and website content.

Product information

Due to time delays, it cannot be guaranteed that the product information published on this page matches the information on the product label. Only the information provided on the product label is relevant. If you are unsure, please do not hesitate to contact us.

Applicable law and jurisdiction

The provisions of Swiss law apply, even if websites are used from abroad. The place of jurisdiction for any claims is Lenzburg.