How do I store your pouches?

Answer

We recommend storing our unopened pouches in a cool dry place (for example in a pantry). If the content of a pouch is squeezed onto a separate spoon before feeding your child, you can keep the reclosed pouch in a refrigerator for a day. If your child consumes the product directly from the pouch then we recommend to discard any leftovers.

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Why don’t your foods need to be stored in the fridge before opening?

Answer

Part of our Promise is that we do not add colourings*, flavourings and preservatives * to any of our foods. It is our cooking processes and the packaging we use that keeps our unopened foods fresh without needing to pop them in the fridge.

*according legislation

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Can you freeze baby food pouches?

Answer

Yes our pouches are suitable for freezing; we would suggest the puree is decanted into a freezer safe container or ice cube tray and used within a month.

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I have bought out of date food, what should I do?

Answer

It is the responsibility of the retailer to ensure that they are selling in-date stock, we are sorry if this has not been the case for you and would recommend that you return the item to store where you purchased it. We give a best before date on all our foods because we know that the food is at its best quality up to this time. We would however like to know more about your experience in case there is anything we can do to improve. Please get in touch.

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